Salesforce maps is a location intelligence solution – the best way to embed and use maps within Salesforce, and to understand how your Salesforce data is mapped geographically.
Salesforce Maps offers impressive location data visualization, live location tracking, and route optimization.
Which CRM integrates with WhatsApp
Connect your WhatsApp CRM activities with Salesforce, HubSpot, Pipedrive, Bitrix24, amoCRM, SugarCRM, and Dynamics, with the most relevant messenger channel.
Integrate WhatsApp Business with CRM tools, and manage all of your contacts and leads in one place.
What is Salesforce interaction studio
Interaction Studio collects data on several factors including time spent on site, actions, purchases, browsing history, and many others.
This data can be used in creating Einstein “recipes” to create those meaningful experiences mentioned above based on customer profiles.
What is pardot in Salesforce
Pardot is a software as a service (SaaS) marketing automation platform by SalesForce offering email automation, targeted email campaigns and lead management for B2B sales and marketing organizations.
Pardot automates common marketing tasks, including: Tracking customer behaviors.
How does Salesforce web to case work
Web-to-Case in Salesforce is an innovative feature that helps you gather customer support requests directly from your company’s website and automatically generate up to 5,000 new cases a day.
This can help your organization respond to customers faster, improving your support team’s productivity.
Is Ampscript easy
Furthermore, AMPscript uses simple syntax and semantics, so is easy to learn and code.
With that being said, you don’t need to be a developer to grasp it.
What is Salesforce Omni Channel
Salesforce Omni-Channel is a Service Cloud feature (brush up on the differences between Sales and Service Cloud with our guide).
As the name implies, Omni-Channel is “all channels” in that it allows your customer service agents to handle customer concerns via any and all channels with one consistent experience.
Which site would you use to check the status of Salesforce servers
1. Navigate to https://status.salesforce.com/. 2. You can search for your Instance, Domain, POD, or MID to check whether those services are down.
Where can I practice AMPscript?
- Launch the Trailhead Simulator
- Click Exercise 1: Use AMPscript to Fix Capitalization, and then click Begin
- From the Marketing Cloud Apps bar, click Content Builder and select Content Builder
- Under Local Folders, click Simulator
- Click the email named Welcome to Cloud Kicks
What is AMP script
AMPscript is Marketing Cloud’s proprietary scripting language for advanced dynamic content in emails, landing pages, SMS, and push messages.
While AMPscript uses basic programming concepts, you don’t have to be a coder to understand AMPscript functions and to use it in your emails.
Which part of the installed package actually stores the endpoint URL for your custom activity
We recommend that the user interface for the custom activity include these parts: A folder named for the endpoint URL of the activity as defined in the Journey Builder component of your installed package (we’ll get to the installed package later in this unit).
This folder contains the index.
How do you write an AMP script?
- Navigate to Content Builder
- Click Create, then Content Blocks and then Free Form from the dropdown
- Enter text, including any inline AMPscript
Sources
https://support.google.com/fi/answer/6205096?hl=en&co=GENIE.Platform%3DAndroid
https://help.salesforce.com/s/articleView?id=einstein_sales.htm&language=en_US
https://help.salesforce.com/apex/HTViewHelpDoc?id=sf.messaging_setup_longcodes.htm&language=en_us
https://roycon.com/is-salesforce-down-how-to-check-salesforce-status/
https://help.salesforce.com/apex/HTViewHelpDoc?id=sf.social_customer_service_overview.htm&language=en_us
