Virgin media is the only major ISP (internet service provider) to offer broadband without a phone line.
This is because it operates its own cable network that’s independent of Openreach.
Do you still have to pay BT line rental with Sky
All packages are unlimited and have access to BT Wi-Fi’s nationwide network of five million hotspots.
Line rental is included as standard with both BT and Sky products.
What is good broadband speed
What is a good internet speed? Generally a good internet or broadband speed is around 11Mbps for standard broadband.
A faster broadband speed would be between 11Mbps and 50Mbps. A very fast broadband speed would be 100Mbps or higher.
How fast is full fibre broadband
A connection using both fibre and copper (FTTC) can reach speeds of up to about 66Mbps.
But a full-fibre connection (FTTP) – with no copper – can offer much faster average speeds of one gigabit per second (Gbps) – that’s 1,000Mbps.
It could potentially offer speeds in terabits per second in future.
How long does it take to get fibre installed
An installation can take anything between 1 to 4 hours depending on the complexity of getting the fibre cable from the boundary wall to where you want the CPE to be located.
Once the CPE has been installed, you will need to plug your computer into the CPE with a LAN cable.
How can I get faster broadband without fibre
The easiest option would be Adsl broadband. ADSL stands for Asymmetric Digital Subscriber Line which is simply accessing the Internet through an existing telephone line.
ADSL lines generally delivers enough broadband for home use or even for small businesses.
Do Bt engineers call you
We’ll send you a text with your engineer’s name and mobile number. They will call you to confirm their arrival time and to find out about any access requirements.
Is fibre faster than WIFI
Fibre optic cables are minute strands of glass – almost as thin as hair.
These glass fibres carry data in the form of light pulses, meaning that information is sent and received at just under the speed of light.
This makes fibre 1000 times faster than traditional cable internet and ADSL.
How do I know if I have FTTC or FTTP
To find out if you can get high-speed fibre broadband via FTTP, use an FTTP checking tool.
You’ll find these on an ISP’s website to let you quickly check if FTTP has been rolled out to your area.
If not, FTTC is probably the best alternative (unless you live in rural areas).
Does Plusnet use BT lines
It’s not only fixed-line broadband and phone lines that Plusnet sells. Plusnet Mobile also offers mobile call plans and data to customers.
That network is provided by EE, the mobile network that BT bought back in 2016.
Do BT use Indian call Centres
Staff in its Indian call centres, which BT started using in 2003, are expected to be moved into positions that do not involve talking to customers.
Does Virgin Media use BT lines
Virgin use their own infrastructure. BT uses Openreach’s so if Openreach have either full fibre or Fibre to the Cabinet in your area it will be a different cable used to what Virgin Media gave you.
How do I know if a BT call is genuine?
- A text message from 61998 or 60204
- A text message from 81192
- A text message or call from +44752 0652 012 or +447786202608 or +447908670811
How do I escalate a complaint to BT
Escalations. If you’ve already spoken to one of our Customer Service agents and would like to escalate it, we ask that you put your complaint in writing and send it to [email protected].
Do Sky and BT use the same lines
Sky, TalkTalk and Vodafone all provide broadband using BT’s Openreach network.
How long does it take internet to activate
Getting a new internet service connected generally takes around ten days from the time of order, however this may be significantly longer or shorter depending on the type of service.
How long does it take to fit broadband
If you’re staying at the same address on the same product (for example, Broadband, Superfast Fibre or Fibre 100) it should take 1 day.
If you’re staying at the same address and changing product (for example, Broadband, Superfast Fibre or Fibre 100) it should be 1-2 weeks.
Why is Virgin Media faster than BT
Unlike most other providers, Virgin Media doesn’t use Openreach and owns and operates its own cable broadband network.
And while it’s not as wide-ranging as Openreach, it uses newer technology to deliver faster speeds to Virgin Media customers.
Is Sky Broadband slower than BT
Sky offers broadband services over the same BT/Openreach network, and is known for TV add-on offers like Sky Sports.
The broadband speeds offered by both providers are the same since they use the same network.
Can BT tell me who called me
BT 1471 tells you the last number that called – unless the caller withheld their number by dialling ‘141’ before dialling your number, or the call came from a switchboard extension number.
1471 Call Return also lets you return the call straight away, by pressing ‘3’.
Which broadband does BT use
Most fibre providers use BT’s Openreach network, including BT itself, Sky, TalkTalk, Plusnet, and EE.
Others, such as Hyperoptic, have their own network of lines.
Is Sky or BT WIFI better
BT VS Sky: Average broadband speeds BT’s superfast fibre optic package boasts average speeds of 36Mbps, and its Fibre 1 and Fibre 2 broadband gives you 50Mbps and 67Mbps respectively.
Conversely, Sky has just one fibre optic package on offer, with 59Mbps average speeds.
What does BT Fibre 2 include
Fibre 2 is BT’s fastest mainstream fibre broadband plan. It has an average download speed of 67Mbps, making it another 33% faster than Fibre 1 on average.
You can get the Fibre 2 service for £29.99 per month, with a £110 reward card for signing up.
What do you get with BT full fibre 100
Full Fibre is our next-generation broadband with a dedicated connection that runs straight to your home.
It uses the latest fibre-optic technology to offer gigafast download speeds up to 900Mbps and ultrafast upload speeds.
Which is cheaper BT or Sky
BT TV is generally a lot cheaper than Sky TV – although both providers often have special deals and offers on.
For an accurate idea of pricing, it’s best to compare your options.
What is the difference between EE and BT Broadband
BT and EE might be part of the same company, but their approach to home broadband services is different.
BT offer premium broadband services with various quality extras alongside a varied TV service.
Meanwhile, EE are often cheaper than BT, but if customers take a landline from them, the prices can quickly increase.
Does BT own EE
Is EE part of BT? Following a merger in 2016, EE became part of the BT Group.
EE’s mobile network is the UK’s most reliable mobile network and offers 5G in more of the UK than any other network.
EE also has more than 600 shops in towns and cities across the country.
What qualifications do I need to be a BT engineer?
- Have a full driving licence with no more than 6 points
- Be able to work at heights and in confined spaces
- Not be colour blind
- Have experience, or an aptitude for, telecoms or engineering; particularly electrical
Do BT and EE use the same network
BT Mobile’s primary advantage is the fact it uses EE’s network. While it can’t match its in-house rival when it comes to breadth of price plans or the devices it offers, it does at least have the best network in the country.
That helps it stand out against Three, Vodafone and O2.
Can I use a Sky router with BT broadband
While Sky previously prohibited you from using a different router on their broadband network, that policy has changed.
Now you can use a BT Home Hub – or another third-party router – with your Sky Broadband.
However, you need to be technologically savvy to set it up and willing to put up with some trial and error.
References
https://helpforum.sky.com/t5/Talk/How-long-do-openreach-take-to-fix-a-faulty-phone-and-broardband/td-p/3950758
https://www.broadbandchoices.co.uk/providers/reviews/bt-tv-vs-sky
https://kenstechtips.com/index.php/bt-broadband-review
