There’s no charge for most engineer visits. So, if an engineer is already visiting your premises to carry out some work, there wouldn’t be a cost.
There may be a charge if an engineer is called out to fix a fault that you could fix yourself, like a fault with your phone equipment.
Can I keep my landline with fibre broadband
With full fibre broadband you don’t have to have a home phone number if you don’t need one, so just cancel your old copper line completely.
If you would like to keep your home phone number, you could keep your copper phone line and the number as well as the full fibre broadband.
What are the disadvantages of fibre
Disadvantages of Fibre Optic Cable The cost to produce optic fibre cabling is higher than that of copper.
Installation is also more expensive as special test equipment is usually required. As they are made of glass, fibre optic cables are more fragile than electrical wires like copper cabling.
What is the difference between fibre and full fibre
Fibre broadband refers to services with download speeds that have an average top download speed of around 67Mb.
Full fibre describes the much faster services with speeds up to 1Gb.
Can you have a landline with full fibre
As there is no landline facility attached with Full Fibre (Fibre to the Premise) this is a broadband only service.
This means that there will be no dial tone, so if you need to contact the emergency services, you’ll need to use a mobile phone.
Does Virgin media use BT phone line
Virgin runs on its own exclusive network, whereas BT operates over the widely used Openreach network, but whatever package you currently have – broadband, TV or phone – switching between the two need not be a hassle.
This guide outlines everything you need to know about switching between BT and Virgin Media.
What happens when you change to fibre broadband
Fibre cables can handle a much larger amount of data which means these packages are much quicker than standard broadband.
They provide faster speeds, so they’re great for streaming, downloading and gaming on multiple devices.
Do you need a new phone socket for fibre
If you’re setting up your Fibre, you don’t need a special faceplate. We’ll send you microfilters to use with your existing socket.
However, you don’t need to worry about microfilters if your master socket has already had a broadband accelerator faceplate fitted (master socket with two sockets).
What does 150MB fibre mean
If you’re calculating the download time for another file, it’s important to remember that 150Mbps stands for 150 Megabits per second (where 8 Megabits are equal to one MegaByte).
For this reason, if you’re downloading a 150MB (150 MegaByte) file, it will take you 8 seconds to do this and not one second.
Do they dig up your drive for fibre broadband
If possible, the fibre broadband installers don’t dig up the driveway or lift cemented paving.
The engineer hinted that if he thought he would do damage to paving then he would consult with us first.
Are Openreach owned by BT
Who is Openreach? Openreach Limited is a wholly owned subsidiary of BT Group. We look after the copper wires and fibre cables that connect homes and businesses to phone and broadband.
Our customers are the 690+ communications providers who sell phone and broadband services to these households and businesses.
Is Plusnet Fibre to the Cabinet
Standard fibre optic is provided as Fibre To The Cabinet (FTTC).
How do you get fibre to the premises
Most homes are instead connected via what’s known as fibre to the cabinet (FTTC), which involves running fibre cables from the exchange to a box on the street, with copper wires connecting your home to the box.
Do you need an engineer to install fibre broadband
Before installation day The router, and the TV box if you’re getting one, will be delivered before your installation.
You might notice engineers working near your home before the engineer visit. They will be getting the network ready to connect you and there is nothing you need to do.
How does full fibre connect to my house
With Full Fibre installation, we’ll upgrade the master phone socket (the white box on the wall) and install an Openreach modem (ONT), which connects to the fibre optical cable that comes into your house.
The ONT enables you to get our fibre broadband and phone services, and connects to your BT Smart Hub.
How much does fiber optic internet cost in UK
How much is fibre broadband? You can usually pay anywhere between £20 and £35 a month for a fibre broadband package, but it depends on different factors – speed, provider, contract length, etc.
Does fibre broadband need drilling
If you are getting fibre to the house (FTTP) then a hole will need to be drilled somewhere for the fibre.
Can I have BT and Virgin in the same house
no, they use two entirely different physical networks, virgin can’t use BT lines, and BT can’t use virgin lines.
Who owns the fibre optic cables UK
There are two main fibre optic networks in the UK – the Openreach network, used by most big-name providers, and Virgin Media’s own cable network.
The Openreach website has a page dedicated to its fibre broadband roll-out plans.
What happens when BT broadband contract ends
When your broadband contract ends you’re fully entitled to up and leave for a new provider at any time.
Use our postcode checker to find the best broadband deals in your area to get started.
How does fibre get installed
The installer follows your agreed install plan (this could be via aerial, underground duct, buried cable, mounted along a fenceline) and connects the fibre to your home’s External Termination Point (ETP), which is a small box installed at an agreed location on the outside of your house.
Do I still have to pay BT line rental with Sky
Line rental is included as standard with both BT and Sky products.
Do I need a new phone line for fibre optic broadband
Fibre broadband doesn’t technically need a phone line as it requires a specialist type of cable made from glass or plastic.
However if you have FTTC, then it’s likely the connection from your local cabinet to your home will be on a copper line – so it will require a phoneline.
Can existing BT customers get new deals
BT customers who have come to the end of their contract are free to cancel and switch to a new deal, which is often the best choice.
By switching to a new provider, you can take advantage of one of the great broadband reward offers (and probably reduce your monthly costs, too).
Can I use my old phone with BT Digital Voice
You can continue to use your existing phone by plugging it into the phone port on the back of the Hub.
Or you can use one of our adapters, which will let you plug your phone into any standard phone socket.
How long does it take to get fibre installed
An installation can take anything between 1 to 4 hours depending on the complexity of getting the fibre cable from the boundary wall to where you want the CPE to be located.
Once the CPE has been installed, you will need to plug your computer into the CPE with a LAN cable.
Whats a good Internet speed
A good download speed is at least 100 Mbps, and a good upload speed is at least 10 Mbps.
With 100 Mbps, you can watch Netflix or YouTube, attend Zoom meetings, and play most online games on several devices at the same time.
Some people can get away with fewer Mbps, and others need more.
How do I get full fibre to my house
For Fibre To The Premises, a fibre line will need to be run into your home via a wall socket, similar to other types of fixed-line broadband.
If your home previously had fibre then an existing line can be reactivated, otherwise, an engineer visit will be required.
Can fibre optic cable be installed overhead
These fibre-optic cables can be installed underground in ducts or overhead using telegraph poles.
In general, fibre-optic cables will be installed along the same route used by existing telephone cables.
Can I cancel my BT contract if they increase the price
Price increase = 9.3%, which is CPI (5.4%) + 3.9% If your contract started before 1 September 2020, you can cancel your contract without paying an early termination charge.
This price increase also applies to: BT 4G Home Broadband Unlimited hub (except the 15Mbps plan) All SIM Only and Family SIM plans.
References
https://usave.co.uk/broadband/providers/bt/bt-fibre-deals/
https://www.cable.co.uk/broadband/guides/bt-sky-fibre-broadband/
https://www.tcf.org.nz/consumers/broadband/fibre/fibre-installation-process/
https://www.amvia.co.uk/blog/bt-business-phone-and-broadband
