Plusnet Mobile is proud to use the UK’s best network, EE. Providing 80% geographic and 99% population coverage across the UK, you’ll rarely struggle to fill those signal bars.
What’s the difference between EE and Plusnet
Plusnet have access to the majority of the Ee networks. PN have access EE’s 2G, 3G and the “high frequency” 4G signals.
EE have three 4G frequency bands: 800 MHz, 1.8 GHz and 2.6 GHz. PN do not have access to the 800 MHZ signals.
Is EE better than Plusnet
EE vs Plusnet broadband speed test analysis of Ee broadband shows a better speed range than Plusnet Broadband, ranking 63rd nationally among 96 providers in the UK.
Plusnet ranks 69th, with 26% of speed test results above 50 Mbps.
Is Plusnet customer service 24 hours
Our packages are available in 12 and 24 month contracts and they’re all backed up with 24/7 UK Based award-winning customer support, so we’re always there when you need us.
Who’s Better talktalk or Plusnet
Winner: TalkTalk, for offering faster fibre speeds. The most recent Ofcom data shows that, while Plusnet are beating TalkTalk in the standard broadband category, TalkTalk are offering faster speeds in both fibre categories.
Can Plusnet use BT WiFi
Plusnet Wireless Broadband uses WiFi technology in partnership with BT Openzone wireless hotspots, so that you can get online when you’re away from home.
Does Plusnet have a live chat
Plusnet Live Chat has an award winning customer support service through its Web Chat feature that is available 7 days a week.
They have different support teams for different departments answering customers queries and questions.
Why did BT buy Plusnet
The two companies established a partnership two years ago to share technical knowledge on broadband development and marketing.
“We have been impressed with the management team in the past, hence the reason for the acquisition,” the BT spokesperson said.
But PlusNet has not always been viewed favourably by customers.
Is Plusnet slower than BT
BT ranks 49th, with 45% of speed test results above 50 Mbps. In comparison, 26% of Plusnet speed test results scored above 50 Mbps.
Out of 1,442,075 speed tests recorded on the Plusnet network the fastest individual result was 924 Mbps.
Among 6,484,028 BT network tests, the fastest result was 5,442 Mbps.
Will BT cancel my Plusnet broadband
Once your new BT broadband service goes live, your old Plusnet broadband service will be cancelled automatically.
When can I leave my Plusnet broadband contract
You normally have to give us 28 days’ notice to end your contract or 14 days’ when you switch provider (whether or not you’re within the minimum term of your contract).
You’ll need to pay for all charges due in respect of this notice period – usually your next month’s subscription and any usage charges incurred.
Can you email Plusnet
Of course, you can. and you can phone up. but you cannot contact plusnet by email, unless you belong to “The Media”
Can I switch from BT to Plusnet
Switching broadband services is as easy as it’s ever been. You don’t even need to contact your existing broadband provider to cancel, as Plusnet Broadband will handle the switch directly with BT Broadband on your behalf.
Once you have ordered your new Plusnet Broadband service, you will be sent details of the switch.
How long is Plusnet contract
Plusnet contracts usually last 12 or 18 months. If you must leave Plusnet while still in-contract, you will be charged an early termination fee, which will vary according to how much time is left in your contract.
Which company broadband is best?
- Airtel Xstream Fibre
- Reliance Jio Fiber
- Excitel broadband
- BSNL
- Hathway Broadband
- ACT Broadband
- You Broadband
- Tikona Broadband
Is Plusnet signal worse than EE
While 2G and 3G signal is exactly the same on Plusnet as it is on EE.
While 4G is mostly the same on 4G, there is a technical difference: Plusnet use only three out of the four 4G frequencies that EE operate on.
The three they use are the main ones that operate in towns, cities and villages.
How long does Plusnet take to activate
How long does it take to set up? If you’re new to broadband your service should be up and running after 5-10 working days.
If you’re transferring your service from another provider there’s a 10 working day minimum period and you’ll be able to choose a set up date if you wish.
Does Plusnet charge for 0333 numbers
Re: 0333 number? Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls.
Can I use EE Smart Hub with Plusnet
The EE Smart Hub can be used with EE broadband, and also with BT and Plusnet fibre packages as they are all part of the same group.
How do I access my Plusnet router settings?
- Go to your router’s homepage
- Click Home Network on the left hand menu
- Under Wireless, click WLAN: PlusnetWireless (or if you’ve changed your network name from PlusnetWireless, click the new name instead)
- Click Configure to change the settings
Does BT own EE and Plusnet
Plusnet Mobile also offers mobile call plans and data to customers. That network is provided by EE, the mobile network that BT bought back in 2016.
Is Plusnet part of the compensation scheme
Plusnet (including John Lewis Broadband) has today joined the automatic compensation scheme, which means its broadband and landline customers will get money back when things go wrong, without having to ask for it.
How do I access Plusnet hub manager
Log in to the Hub Manager at http://192.168.1.254. Click Advanced Settings at the top of the Hub Manager page and select Firewall.
Now click Manage games and applications, which you’ll find at the bottom of the page.
How long does it take to switch to Plusnet
If you’ve ordered Full Fibre and we need to install a new Full Fibre connection, switching can take 10 working days.
But if you’ve already got a Full Fibre connection we can often get your service switched in just 3 working days’.
Does Plusnet charge to move house
We won’t charge you for moving home if you take out a new contract.
If you stay on your contract there may be a home move charge. You can see how much that would cost by checking out our Price Guide.
Our friendly team will help move your services, and sort your contract, just give them a call on 0800 587 1952.
Does Plusnet use Openreach
As a BT-owned subsidiary, it’s no surprise Plusnet runs on the Openreach network, although Plusnet is a separate company run by a different management team.
What is happening with Plusnet email
“When I had an email problem about a month ago technical support told me that Plusnet was discontinuing all their email services as it was not a profitable side of the business.
We will all have to find new email accounts with other suppliers. This will happen around March 2022.
Is Plusnet Hub same as BT Hub
The Plusnet Hub One is a repurposed BT Home Hub 5A. The Smarthub 2 is currently the latest BT offering.
It has better WiFi performance than the older device. The latest Plusnet Hub Two is based on the Smarthub 2.
Can I port my number from EE to Plusnet
You can, very easily, port your number from EE to Plusnet, and we have plenty of customers who have done this in the past.
I would suggest getting back in touch with EE and asking for your PAC again, as they do legally need to provide you with this within 2 days of your request for it.
Is BT Sport free with Plusnet
It’s included as standard with all YouView TV from Plusnet packages, so once you’ve signed up for YouView TV from Plusnet, you don’t need to do anything.
Just select BT Sport 1 from the YouView guide and start watching!
Sources
https://saicom.io/news/business-home-fibre-difference/
https://fairinternetreport.com/compare/EE-vs-Plusnet
https://www.plus.net/features/news/aug_newsletter.shtml
