To change the ownership of your TalkTalk account to another person you need to download and complete a Change Of Ownership (COO) form and return it to us.
Both the current account holder and the proposed new account holder will need to enter information on the COO form.
What network does TalkTalk use
About Talktalk Mobile TalkTalk are another Mobile Virtual Network Operator using the Vodafone network, and – like Talkmobile – they were originally founded as a subsiduary of Carphone Warehouse.
What has happened to the Talktalk app
We’ve rebuilt our app from the ground up to make it easy to use, but we are not finished yet – and we would love you, our customers to help us shape its future – Please drop us some feedback on the app store with what features you would like to see next!
Does TalkTalk charge for installation
Is there a Talktalk broadband installation fee? If you’re only signing up for TalkTalk broadband and home phone and do not require an engineer visit, there is no installation charge.
Does TalkTalk Broadband have an app
TalkTalk IP Call is our free app for Mobile Postpaid customers – available for iOS and Android devices.
Is an 0345 number free with TalkTalk
As one of United Kingdom’s leading B2B and consumer telecoms provider, TalkTalk is not only affordable but also offers very reliable services.
The charge made to 0345 numbers is charged at the same rate as 01 and 02 numbers.
All 0345 numbers are charged using the standard local rate.
How much do 0333 numbers cost on TalkTalk
Calling an 0333 number on TalkTalk landline can likely be included in your package deal, depending on the time of day you are calling and whether or not you are calling on a weekend.
If this is this case you will be charged nothing for calling an 0333 number.
Can TalkTalk use virgin line
You cannot connect a TalkTalk service to Virgin fibre sockets. You will need to use an Openreach/BT master socket that has a normal BT phone line connected to the phone cabinet in the street.
Is TalkTalk mobile closing
TALKTALK is slowly shutting down its mobile phone business. Customers reaching the end of contracts are being given the choice to either switch to a new deal with 02 or move to a new provider.
How can I speed up my TalkTalk internet?
- Check your service
- Check your estimated speed
- Check your setup
- Restart your router
- Disconnect devices you aren’t using
- Change your wireless channel
- Reboot your Wireless Powerline Adapters
- Try a wired connection
Do TalkTalk automatically renew your contract
The broadband contracts for any provider do not automatically come to an end when a fixed price term ends.
The contract reverts to standard pricing on a flexible month by month payment in advance rolling contract.
30 day notice is required to bring a contract to an end.
Does TalkTalk have cancellation fee
Depending on the terms of your contract, you may have to pay an early termination charge if you leave us before your contract end date but our loyalty team will be happy to discuss your options with you.
How much does it cost to get out of a TalkTalk contract
Check you’re out of contract TalkTalk’s broadband contracts are usually 18 months long. However, If you are adamant about leaving TalkTalk, you can pay an exit fee to leave early; the size of this fee varies according to the package you have, but works out at roughly a tenner for every month left on your contract.
Is TalkTalk being sold
Current owner OVO Energy has agreed a deal to sell SSE Phone & Broadband to TalkTalk.
Customers are expected to move to TalkTalk over the next few months, with completion expected in Autumn 2022.
Do TalkTalk use BT lines
Both BT and TalkTalk use the Openreach network. This means switching should be pretty easy and you should be set up with your new provider within about two weeks.
Can I keep my TalkTalk email address if I change providers
Can I keep my BT email address? If you’ve switched broadband from BT to another company, you’ll be able to keep your BT email address, but there is a catch – after 60 days you will have to subscribe to BT Premium Mail, and that is going to cost you money every month.
Does TalkTalk charge for line rental
How much is standard price plan? Line rental is included in your broadband package price.
No phone charges apply unless you choose to use your landline.
How long does it take to cancel TalkTalk
If you’re cancelling TalkTalk and not moving to another Openreach network provider then there is a 30 day notification period before the service will be cancelled.
If you’re moving providers then the switch will normally be completed in around 14 days.
Will TalkTalk upgrade my router
Does TalkTalk replace old routers for free? TalkTalk will replace old routers for upgrading customers.
However, if you’re happy with your deal and simply want a new router, you may have to pay for one.
Can I switch from BT to TalkTalk
You’ll simply pay for your BT service until the TalkTalk Broadband go-live date which will be given to you here.
If you’re still within the minimum term of your contract with BT (i.e. the initial 12 months, 18 months or 24 months you signed up for), an early exit fee will apply for ending your BT broadband service.
How long does TalkTalk WIFI take to connect
If you’ve got Fibre you should wait a few minutes. If you haven’t got Fibre, or the light stays solid amber for more than 15 minutes, please contact us.
Can TalkTalk charge for not returning router
If you don’t return the equipment, you’ll have to pay the full equipment price, excluding any discounts you’ve received (if you subsequently return the equipment, we’ll refund any amount you’ve been charged for it).
Do I have to return my TalkTalk youview box
Just to clarify there is no requirement to return the Box at the end of the contract.
What happens if I don’t return my TalkTalk router
If you don’t return the equipment, you’ll have to pay the full equipment price, excluding any discounts you’ve received (if you subsequently return the equipment, we’ll refund any amount you’ve been charged for it).
3.3 We’ll advise how to return equipment when you cancel. You’ll be responsible for the cost of return.
Is 0800 numbers free with TalkTalk
Calling an 0800 number on TalkTalk does not cost the caller. It is entirely free to make calls to a 0800 number with TalkTalk.
The calls to these 0800 numbers are not charged. TalkTalk also has no service charge which is very beneficial to callers.
Can I use my own router with TalkTalk
Most providers, including BT, TalkTalk, and Plusnet, allow you to use your own router, though they don’t always recommend it.
You may not want the router that your provider gives you, but don’t throw it away!
Is TalkTalk same as EE
Summary of key network differences The biggest difference between EE and TalkTalk is in their mobile service, where EE uses their own nationwide tower network.
TalkTalk uses the Vodafone network. Both providers offer broadband and TV service over the Openreach/BT network.
Is TalkTalk slow
TalkTalk Broadband Internet Service Check We have seen broadband speeds as high as 1,226 Mbps from TalkTalk’s coverage area, and most of their users see real-world internet speeds in the range of 31 to 67 Mbps.
Can I watch TalkTalk on my phone
Quite simply, the new app for iOS and Android will put TalkTalk’s live TV and on-demand library on mobile devices.
Subscribers will be able to watch Freeview and any of their paid channel bundles anywhere, so it’s not limited to devices on the same home network as the set-top box.
What is a TalkTalk Wi-Fi Hub
The Business Wi-Fi Hub 2 is optimised for the TalkTalk Network and your connectivity, whether Fibre (FTTP & FTTC) or traditional Broadband (ADSL), will provide a super-reliable signal across all devices, from office computers, phones and laptops, to anything else you’ve got with an internet connection.
References
http://homehelphub.com/Product/TalkTalk-How-do-I-report-a-phone-or-broadband-fault/1720
https://www.talktalkgroup.com/contact
https://community.talktalk.co.uk/t5/Articles/Change-your-router-admin-password/ta-p/2204673
https://www.wikihow.com/Back-Out-of-an-Online-Purchase
