Re: Smart hub 2 They are only locked to Bt dsl service, but if you only want to use it as an access point, you can just change the network settings to suit your network.
How can I get out of Mybt contract early
You have to pay an ‘early termination fee’ if you cancel your service before the end of your ‘minimum contract period’.
The end of the minimum contract period is usually either 12, 18 or 24 months from the date your started your service.
Can I keep My BT business email address
If you have BT email and you cancel your broadband with us, you can: Close your BT email.
Keep your email but with more basic features by getting Basic email, which is free.
Keep your email with the same features by getting Premium email, which costs £7.50 a month.
How do I change from BT to Sky
If you’re switching from BT to Sky Simply place your order with Sky, whose team will talk to BT to tell them about the change.
About two weeks after your order has been placed, your landline and broadband service will be automatically switched over.
How do I find MyBT contract
Log into the MyBt account portal. Select “My Orders” from the Support menu. Select your current broadband contract and select “Show contract terms”‘.
Your contract details should be listed under Contract Terms.
Is Plusnet part of BT
BT is Plusnet’s parent company. But when it comes to broadband packages, they’re very different propositions.
Here, we take a look at everything they’ve got to offer.
How can I end my phone contract early without paying
To cancel, contact your provider and tell them you want to end the contract while you’re still in the cooling-off period.
If you used the phone at all during this period, you can, of course, still cancel, but it won’t be completely free.
You’ll need to pay for any services you’ve already used.
Can I take my broadband contract when I move
Most broadband providers will allow you to take your broadband service with you when you move, as long as they have coverage in that area tooalthough a small charge may apply.
How do I cancel BT WIFI?
- Log into My BT >
- Choose Your package and then Inclusive extras
- Scroll down to BT Wi-fi and click on Manage BT Wifi
- Scroll down and click on the Opt out of BT Wi-fi drop-down, and then the Opt out of BT Wi-fi button
Do I own my phone after 24 months
You just pay for it in monthly instalments throughout your contract (usually 12 or 24 months), but you don’t own the phone until your contract has ended.
Can I transfer my BT account to a new address
If you’re on any of our existing calling plans you can easily transfer your plan across if you move home or your account details change.
However if you’re on one of our older plans, BT Together Local Calls or Working Together, you won’t be able to transfer these across.
Why can’t I access my BT cloud
If you’ve only got a phone service from us, then you won’t be able to get BT Cloud.
Only the bill payer (main account holder) will have access to BT Cloud and so you might not be able to access it if another member of your household is the account holder and has activated the service.
How can I get out of Internet contract?
- Read Your Service Agreement
- Call Your Internet Service Provider
- Confirm the Details of Your Terminated Contract
- Return Your Old Equipment
- Sign With a New Service Provider
How do I find out when MyBT Sport contract ends?
- Sign in to My Account
- If you have a single account, your dashboard will open
- Select the Services tab at the top of the screen
- Each of the services you have against this account will be displayed
Can I switch broadband before contract ends
You can switch your broadband contract whenever you like. However, if your existing contract has a minimum term and you’re still within that period, you’ll likely have to pay an early exit charge.
Do Sky and BT use the same lines
Both BT and Sky use the Openreach network to deliver their respective broadband connections.
Both offer unlimited standard broadband, which is slower and less predictable than fibre, with speeds averaging 10Mbps.
Is Sky better than BT
Sky ranks highly for customer satisfaction and regularly gets awards for its work. The latest industry data from Ofcom shows Sky and BT both ranked well for customer satisfaction with 86% of customers saying they were satisfied with their service.
Sky had just 21 complaints per 100,000 customers compared with 50 at BT.
Do I have to return my BT router
When you end the BT Broadband service you must return the BT Hub that was loaned to you, within 60 days from the date the service is terminated.
How can I use BT Cloud to backup my computer
On an Android device 1: Launch the BT Cloud app and open the Menu (it looks like three horizontal lines) then tap the Settings cog.
2: Select What to Back Up. 3: Tick or un-tick the content you would like to back up.
How do I renew MyBT contract online
Simply log into My BT to see your renewal options. If you have a mobile phone contract you may need to call us to upgrade your contract.
Is Openreach part of BT
Who is Openreach? Openreach Limited is a wholly owned subsidiary of BT Group. We look after the copper wires and fibre cables that connect homes and businesses to phone and broadband.
Our customers are the 690+ communications providers who sell phone and broadband services to these households and businesses.
What is the difference between BT Halo 1 and 3
BT Halo gives BT home broadband customers the opportunity to access premium features and services for an additional monthly fee.
There are two versions of BT Halo available: BT Halo 3 offers access to extras like tech expert visits while Halo 3+ adds services like wi-fi boosters and a back-up 4G router.
Can you cancel a contract after signing it
The General Rule: Contracts Are Effective When Signed Unless a contract contains a specific rescission clause that grants the right for a party to cancel the contract within a certain amount of time, a party cannot back out of a contract once they have agreed and signed it.
How do I check my contract with three
If you’re using a computer, you’ll need to register the first time you visit My3.
Once you’ve registered, you can log in to your My3 account easily using your phone number and password.
To check your price plan, click View your plan under Phone and contract.
Can I cancel MyBT contract if they increase the price
Price increase = 9.3%, which is CPI (5.4%) + 3.9% If your contract started before 1 September 2020, you can cancel your contract without paying an early termination charge.
This price increase also applies to: BT 4G Home Broadband Unlimited hub (except the 15Mbps plan) All SIM Only and Family SIM plans.
Can I use my BT mini hub away from home
Can I use my Mini Hub abroad? You can use your data allowance in 48 European destinations at no extra cost.
If you’re travelling outside of these destinations, your BT Mini Hub and SIM won’t be able to connect to a network to use data.
How do I retrieve photos from BT Cloud?
- Go to the BT Cloud website at www.btcloud.bt.com and log in with your BT ID username and password
- Select the content to be downloaded
- Select More in the top menu, then Download
- The download will begin by creating a Zip file of all the selected files
Can I downgrade MyBT broadband
You can only downgrade your plan once without incurring any charges. Your new plan will begin from the date of your next bill.
If you want to downgrade, visit www.bt.com/mymobile > or call us on 0800 3899490 (12pm until 8pm, Monday to Friday excluding bank holidays) and we’ll talk you through your options.
Can I cancel MyBT business order
Once you place your order you can cancel anytime up to 14 days after your service starts, or when you receive your equipment (whichever is later).
Can I sue my broadband provider
Yes, you can sue your internet service provider, but almost all ISP subscriber agreements require you to file any lawsuit in small claims court.
If your dispute is over more than the amount that your local small claims court handles, you have to resolve it outside of the courts using a process called arbitration.
Sources
https://www.choose.co.uk/guide/bt-halo/
https://www.moneysupermarket.com/broadband/providers/bt-broadband/switching-to-bt/
https://www.express.co.uk/life-style/science-technology/1589051/outrage-millions-bt-broadband-customers-bills-increase
