If you cancel your service within 30 days of activation, you’ll receive a refund of the Connection Fee and your monthly fee (if you’ve already paid it).
To receive a full refund, including the modem fee, you’ll need to return the modem to us within 2 weeks of receiving the reply paid envelope from Belong.
Can I use a Belong modem with another provider
Belong models are pre-configured with their network. But, they shouldn’t be locked and you can configure your modem for use with other networks.
Is belong internet 5G
It’s mobile broadband – internet on the go. No modem, no router: you just need a Belong SIM and a compatible device.
Network coverage using part of Telstra’s 3G, 4G and 5G mobile network. Get 5G on our $70 plan.
Who is Belong powered by
Belong Mobile is, as mentioned, powered by the Telstra wholesale network, which means it reaches a huge 98.8% of the Aussie population.
This is just through the 3G and 4G networks though; at this stage Belong does not have access to Telstra’s 5G coverage.
How long does it take to activate nbn
If you are lucky enough to already have NBN equipment installed in your property (this is usually the case with new apartments in the metropolitan areas), you should be able to activate it within 48-72 hours of your successful application.
Typically, the installation of an Nbn connection box takes only half a day.
Is Belong internet fast
After a shakeup in 2021, Belong’s NBN plan speeds are now much closer to the maximum theoretical speeds offered by each NBN tier.
Those who opt for the Starter Plan can expect max speeds of 25Mbps, while those on Belong’s Standard Plus and Premium plans are a few Mbps behind top speed.
Whats the difference between Belong and Telstra
It’s no secret, Belong is quite literally budget Telstra. Telstra owns Belong and runs it as its discount mobile and broadband brand, and in many cases, undercuts its mainline products.
In fact, Belong has some of the cheapest phone plans on the Telstra network.
Does Belong get the same reception as Telstra
Belong is powered by the Telstra wholesale network, much like almost every provider on the Telstra network.
As such, Belong’s mobile coverage reaches 98.8% of the Australian population. Belong does not have access to Telstra’s 5G coverage at this stage.
How can I make my NBN faster?
- Before you start
- Turn it off, then on again
- Ensure you have the right speed pack
- Optimise your WiFi connection
- Upgrade your hardware
- Check for viruses and malware
- Want to talk nbn?
Is Belong Optus or Telstra
Despite being owned by Telstra, Belong is a Mobile Virtual Network Operator (MVNO) which uses the Telstra wholesale mobile network.
The provider’s full network covers 99.4% of the population while the MVNO network reaches 98.8%.
How long does Belong data last
Things you should know: You’ll lose all your banked data when payment is more than 25 days overdue or if you cancel your Belong mobile service.
Do I need a modem or router for nbn
If you are in an nbn™ FTTN or FTTB area, you will need an nbn™ Compliant VDSL2 WiFi Modem Router in order for the service to work.
Is nbn 50 fast enough
The NBN 50 plan yields download speeds of up to 50Mbps (megabits per second) and 20Mbps upload.
This speed tier has grown in popularity over the last year or so, and should ideally be a significant step up over your old ADSL connection.
50Mbps is likely good enough for multiple streams, browsing, gaming and more.
How fast is belong data
It provides maximum download speeds of up to 20Mbps into the home and maximum upload speeds of up to 850 Kbps.
If ADSL2+ is unavailable in your area, you’ll receive an ADSL 1 service where available.
Which NBN speed is best
NBN 100 (Fast): Best NBN speed tier for large households Rocking download speeds of up to 100 Mbps, it’s the fastest NBN speed tier available to most Australians, as Superfast and Ultrafast plans are only available to a small number of households (depending on technology).
Can I use a belong router with TPG
Welcome to the Community! If the modem/router is not locked, then you may use it with your service.
What is Belong admin password
Belong 4353 modem In the URL bar enter: http://10.0.0.138 (this is your default gateway access – these details can also be found at the back or bottom of your Belong modem).
Enter the username: admin and password: Belong (these can also be found at the back or bottom) of your Belong modem.
Why is my NBN internet so slow
Reason your NBN is slow #1: Network congestion Much in the same way that traffic on the road can slow down during peak hours, the NBN can too.
And for pretty much the same reason. NBN connections tend to slow down in the evening when everyone is jumping online to stream, surf, download and more.
Does belong WiFi calling
WiFi calling is available to Telstra mobile customers with postpaid and prepaid plans, along with customers of Mobile Virtual Network Operator (MVNO) Boost Mobile (although it is not available to Belong customers, which is a Telstra subsidiary).
Will Telstra SIM work in Belong modem
We call Belong ‘Diet Telstra’ because Belong uses the Telstra network, but it doesn’t have access to the telco giant’s 5G just yet.
As such, Belong’s mobile broadband plans are compatible with 3G or 4G tablets, modems and other devices that work with a SIM card.
Is 5G faster than NBN
5G offers faster maximum speeds than the NBN, but coverage is currently extremely limited in comparison.
5G could be a NBN alternative for some users, but is unlikely to replace other broadband plans and options.
Which carrier does Belong mobile use
We use part of Telstra’s 3G and 4G network and cover more than 98.8% of the population with 3G and 97% of the population with 4G.
What speed NBN do I need for Netflix
A Standard or Premium Netflix plan. A connection speed of at least 5 megabits per second.
How do I cancel my Belong account?
- Log in to your Belong account using your email address and password
- Select Manage Mobile of the number you wish to cancel
- Scroll down to Manage
- Select Cancel service and follow the prompts
Are 1300 numbers free with belong
All our mobile plans include unlimited national calls and text to standard landline, mobile, 13 and 1800 numbers in Australia.
Our mobile plans don’t include calls and text to: Satellite numbers.
How do I speak to someone at Belong
The best way to reach Belong’s customer support is via their online option. Simply head to the website’s ‘Support & contact’ section, choose ‘Get in touch’, and click ‘Send us a message’.
You can also select mobile FAQ and internet FAQ to browse articles or find answers to frequently asked questions.
How long does Belong take to connect internet
We’ll usually activate your service in 2–5 working days. That also includes the time it takes to send you a modem (if you’re not using your own).
For metro areas, you’ll generally get your modem in 1–3 working days. In regional areas, you’re looking at 5–7 working days.
Does FTTP need a connection box
For people receiving an FTTP connection, there are two boxes that will need to be installed: the utility box (also known as PCD) and the connection box.
The utility box is installed on the outside of the premises, and the connection box is installed inside the premises.
Does Telstra own Belong mobile
Fun fact: Belong is quite literally ‘budget Telstra’. Telstra runs Belong as its discount mobile and internet brand, and in many cases, undercuts its mainline products.
Belong even has some of the cheapest plans available on the Telstra network, with options starting at $10 per month.
Here’s how each plan compares.
Is it OK to turn off NBN modem at night
Routers were made to run 24/7; turning the WiFi component on or off, if possible, will not pose a savings worth the effort, but will also not harm your device from a functional perspective.
Statistically, turning a modem or router on and off daily is likely to reduce their life a bit.
References
https://community.tpg.com.au/t5/Modems-and-Devices/Can-I-use-my-Belong-router-and-modem/td-p/106861
https://www.belong.com.au/content/dam/belong/downloads/CIS-Belong-Voice-01092015.pdf
https://www.aldimobile.com.au/blogs/using-and-managing-your-service/can-i-use-my-aldimobile-sim-in-a-telstra-mobile-phone
https://www.iselect.com.au/internet/internet-providers/belong/
