Sky Q is a satellite system so yes, the dish is required.
How long does an Openreach engineer take
How long is the appointment? The installation takes around three hours and the Openreach engineer will need access to your property.
If you aren’t available, someone over 18 will need to be around.
Does Sky Q need 2 cables
This isn’t the case with the Sky Q box as it needs two satellite cables connected to a wideband LNB.
This is because the two signals are not identical like with Sky+ and Freesat+.
Do I have to pay for Openreach engineer
There’s no charge for most engineer visits. So, if an engineer is already visiting your premises to carry out some work, there wouldn’t be a cost.
There may be a charge if an engineer is called out to fix a fault that you could fix yourself, like a fault with your phone equipment.
Do Openreach engineers work weekends
Openreach engineer appointments run from either 08:00 – 13:00 or 13:00 – 18:00 Monday – Saturday.
How do I contact Openreach
Alternatively you can call us on 0800 023 2023 (option 1).
What happens if Openreach engineer didn’t turn up
In the case of missed appointments, a landline or broadband customer would be entitled to compensation if an engineer does not turn up for a scheduled appointment, or it is cancelled with less than 24 hours of notice.
How long does it take for an engineer to install WIFI
The actual installation time varies but should be between an hour and two hours depending on the property and what is being installed.
Your engineer should give you an idea of how long it will take.
What does an Openreach engineer do
As an Openreach civil engineer you’ll be maintaining and building our network. If you like being out on the road, visiting lots of different places and doing hands on work in all kinds of locations then apply now.
How long do Openreach engineers take
The installation takes around three hours and the Openreach engineer will need access to your property.
If you aren’t available, someone over 18 will need to be around. Need to change your appointment?
How much does a BT engineer get paid
The typical BT Engineer salary is £38,783 per year. Engineer salaries at BT can range from £22,255 – £60,717 per year.
How much does a fibre optic engineer earn UK
How much does a Fibre engineer make in United Kingdom? The average fibre engineer salary in the United Kingdom is £33,732 per year or £17.30 per hour.
Entry level positions start at £29,114 per year while most experienced workers make up to £50,000 per year.
What is a home service engineer
I am a home service engineer, my role involves installing Sky tv into customers homes, as well as servicing existing Sky TV systems.
This involves working at heights, installing satellite dishes and cables, as well as installing TV boxes in customers homes.
Is Openreach engineer hard
The training process can be quite challenging considering a high amount of new joiners have never experienced anything like this before and it seems like you are thrown in the deep end when coming out of training and going live.
Do you need an engineer to install fibre broadband
Before installation day The router, and the TV box if you’re getting one, will be delivered before your installation.
You might notice engineers working near your home before the engineer visit. They will be getting the network ready to connect you and there is nothing you need to do.
How much does an Openreach engineer earn
Our civil engineers’ basic pay is £25,646 a year, plus an annual allowance of £1,000 and 10 per cent on-target bonus.
This adds up to annual on-target earnings of £28,211. Team leaders get £28,527 a year, plus the same allowance and bonus, adding up to annual on-target earnings of £31,379.
Can you speak to someone at Openreach
You can contact us through our chat facility. Just click on the icon in the bottom right corner of the screen and select the ‘others’ option and then ‘contact us’ to get started.
Which broadband providers do not use BT lines
Virgin Media is the only major ISP (internet service provider) to offer broadband without a phone line.
This is because it operates its own cable network that’s independent of Openreach.
What is the BT Openreach box for
If you are fibre customer you might have an Openreach modem (or ONT) installed.
This white box connects to a fibre optic cable, which runs directly to your house and allows you to access our fibre network for broadband and voice.
How long does Openreach take to install
Typically, installation (of both elements) takes about two hours. A fibre cable is fed from the nearby Connectorised Block Terminal to the outside of the premises, either from a nearby telegraph pole or underground chamber.
What time do Openreach work till
Openreach engineer appointments run from either 08:00 – 13:00 or 13:00 – 18:00 Monday – Saturday.
A specific time cannot be given and access must be available for the entire slot.
Who does Openreach work with
We supply network services to more than 650 service providers, for example Sky, BT, Vodafone, and TalkTalk, who use them to bring broadband packages to you.
How long does Openreach take to come out
They’ll aim to do this within 5 working days of you placing your order.
Within 10 working days, Openreach will have completed their survey. If the work is not complex, they’ll carry out all the external work required.
Openreach will then be in touch to arrange when they can complete the work at your premises.
Is BT and Openreach the same company
Openreach Limited is a wholly owned subsidiary of BT Group. We look after the copper wires and fibre cables that connect homes and businesses to phone and broadband.
Our customers are the 690+ communications providers who sell phone and broadband services to these households and businesses.
Do you get paid to be a trainee
Yes, trainees do get a paycheck, however, most trainees earn less than entry-level employees during this period by earning a minimum wage.
The general duration of a training position can last from about nine to 24 months.
While the wage is low for trainees, it is nevertheless a temporary wage.
Do all broadband providers use Openreach
Most broadband providers, except Virgin Media, G Network or Community fibre, use Openreach to access broadband in their homes.
Virgin Media and others, use their own cable infrastructure to supply customers directly with ultrafast internet connections direct to their premises.
Is EE part of Openreach
EE broadband review: Coverage EE runs on the same Openreach network as EE and most other UK broadband services, which means it has exactly the same coverage.
Fibre services now reach 93% of the UK population, while over 6 million homes are able to connect to a full-fibre FTTP network.
Why are Openreach in my street
Why is this? The Openreach availability checker checks to see if the street cabinet (the large green box on the street) is fibre enabled.
This means it has fibre capability and is ready to accept orders from all communication providers.
Do Openreach text you
You may receive text messages from Openreach to remind you that your service provider has booked an engineer appointment for you, allow you to confirm, change or cancel it, provide tips that may help to sort out any problems, or remind you to plug in your router where necessary.
How long does Openreach take to fix faults
Openreach normally aim to fix reported faults within 3-5 working days of being notified of them, but that could easily lengthen due to bad weather causing high demand.
If they have to dig up the road, Openreach have to obtain permission from the local authority.
Citations
https://www.openreach.com/careers
https://helpforum.sky.com/t5/Sky-Q/Installation/m-p/3953466
https://www.sky.com/help/articles/keeping-you-safe-during-new-line-installs
https://www.uswitch.com/broadband/news/2017/05/sky_adds_live_chat_customer_support_to_revamped_my_sky_app/
https://www.glassdoor.co.uk/Salary/BT-Engineer-London-Salaries-EJI_IE3463.0,2_KO3,11_IL.12,18_IM1035.htm
