How Do I Contact Exetel?

  • General Enquiries
  • Corporate Support
  • Corporate Provisioning
  • Corporate Billing

How do I cancel my exetel account

You may cancel your service at any time by giving Exetel thirty (30) days’ notice (including if you do not wish to continue to use the service after the end of the minimum term of the contract).

Who bought exetel

Superloop acquired Exetel, which billed itself as Australia’s largest independent ISP, in June 2021 for $110 million as part of the company’s plan to accelerate the utilisation of its APAC network.

What is my Exetel password

What is my username and password for member facility? Usually the username for the member facility is your 10 digit telephone number and the password is either a randomly generated one or your 10 digit telephone number followed by the first two letters of your street address in upper case.

Is exetel an Australian company

Exetel is an Australian ISP which provides ADSL, web hosting, VoIP, and other internet services to customers across Australia.

Who is exetel powered by

Exetel is powered by the Optus 3G and 4G networks, which cover 97.2% of the population.

If you have access to the Optus network in your area, you’ll also have access to a range of Mobile Virtual Network Operators (MVNO), like Exetel, which use this network to power their mobile coverage.

How do I log into my exetel modem?

  • Username- admin
  • Username- admin
  • Select “Basic” from the left-hand side menu which will take you to below page
  • Click on “Apply”
  • Click “Apply”

How long does exetel take to connect

Process. If you are lucky enough to live in an area with Exetel coverage, then you can expect your new internet connection to be up and running within a few days.

On average, it takes about three to five business days for an Exetel plan to be connected.

Does Exetel use Telstra network

Exetel is the largest, independent internet service provider in the country. Its got fingers in a few pots, using infrastructure from Telstra, Optus, AAPT, and Nbn co in order to connect Aussies to ADSL, fibre and NBN.

What modem does Exetel use

If you’d like to ensure the optimum performance of your service, and allow Exetel to deliver full remote technical support, you can choose to add a ZTE H1600 WiFi modem to your order for $140 with free shipping.

Full specifications for the modem can be found here.

Is exetel router locked

It is not locked to a provider. And, since it defaults to Exetel after a factory reset, it would be a good choice.

What is the supply voltage tolerance?

Is Exetel owned by Superloop

Brisbane – 2 August 2021 – Superloop has completed the acquisition of Exetel, Australia’s largest independent internet service provider.

Does Exetel have 5G

The network capability of Exetel’s mobile solution has access to download speeds of up to 250Mbps on 5G across 75% of the population.

Does Exetel use PPPoe

If you have decided to BYO your Modem/Router, Exetel will provide you the appropriate Username and password for the service(s) you have ordered.

The connection type is “PPPoe”.

Who is owner of Excitel

Vivek Raina, the CEO and co-founder of Excitel Broadband Pvt Ltd.

What is Exetel home secure

What is Exetel Home Secure? Home Secure is a state-of-the-art cybersecurity and content control engine for your internet connection.

And because it works at the level of your internet connection, Home Secure helps protect every device connected to your Exetel internet service.

Does exetel support Apple Watch

Exetel does not support the built-in-cellular features on the Apple or Samsung Watch.

Does Exetel use IPv6

Exetel provides IPv6 and IPv4 (Dual Stack) by using IPv6 Prefix Delegation (PD).

How do I raise a complaint in Excitel?

Which company is Excitel

EXCITEL BROADBAND PRIVATE LIMITED is popularly known as EXCITEL BROADBAND PRIVATE LIMITED. It is a Private Limited Company with its office registered in Telangana The company carries out its major operations from Telangana.

Is Excitel available in Mumbai

Fibre broadband service provider Excitel has expanded its services in the city of Mumbai.

With the latest expansion, the Excitel’s broadband services are now available in 29 cities across the country including Delhi, Hyderabad, Bangalore, etc.

How do I charge my Excitel WIFI?

  • Visit my.excitel.com and access your account for iOS or Android
  • Head to the Excitel broadband online payment option
  • Choose the subscription plan from the list that appears
  • Complete your payment and it’s done

Which country is Excitel

We are an international company with our founders from Europe and global headquarters in Netherlands.

Since the founders have been in the business of internet for 20+ years, this gives us an edge above the rest.

Excitel is also one of the most trusted and fastest growing ISPs in Delhi NCR and Hyderabad.

Does Excitel provide router

Excitel does not deal in, nor provide routers of any kind. The customer is expected to purchase a router separately on their own.

Our local partners provide routers at competitive prices, and the customer may choose to get one from them.

What is Excitel Ott plan

Excitel, a growing internet service provider (ISP) has launched a new ‘OTT Entertainment Plan 2.0’ for the users for Rs 799 per month plus taxes.

Excitel also offers subscription to OTT services with its 300 Mbps broadband plan when purchased for 3 months.

How do I find my ZTE username and password

The default username for your ZTE router is admin. The default password is admin.

Enter the username & password, hit “Enter” and now you should see the control panel of your router.

Do I need to cancel old Internet before switching

Now that you’ve moved on, you need to cancel your old internet service as soon as possible.

Make sure you don’t call customer service before you’ve already found a new service provider.

You don’t want to be between internet service providers, so try to schedule your cancellation a little after your new service begins.

Do I need to return my Belong modem

If you cancel your service within 30 days of activation, you’ll receive a refund of the Connection Fee and your monthly fee (if you’ve already paid it).

To receive a full refund, including the modem fee, you’ll need to return the modem to us within 2 weeks of receiving the reply paid envelope from Belong.

Is Belong owned by Telstra

Despite being owned by Telstra, Belong is a Mobile Virtual Network Operator (MVNO) which uses the Telstra wholesale mobile network.

The provider’s full network covers 99.4% of the population while the MVNO network reaches 98.8%.

How do I change my NBN?

  • Check your current Internet plan and modem set-up
  • Compare NBN plans and providers
  • Check your address with your chosen provider to confirm availability and sign up to your new plan
  • Get in touch with your old provider to cancel your service

Is nbn owned by Telstra

Telstra is a retail service provider in respect of services on the nbn network.

We do not own the nbn network; we re-sell services to our customers, like the other retailer service providers who also offer broadband services on the nbn network.

References

https://www.aussiebroadband.com.au/help-centre/nbn/getting-started/who-is-aussie-broadband/
https://business.exetel.com.au/small-business/nbn
https://whatphone.com.au/telstra/who-owns-telstra/
https://www.gocompare.com/broadband/no-landline/