Log in and secure the Admin tool Go to http://10.1.10.1 to access the login page.
Enter cusadmin for Username. Enter highspeed or CantTouchThis for Password. Then select Login.
How do I reset my Xfinity WiFi router
Open the Xfinity My Account app (available on Apple and Android devices). Scroll down and select the Internet tile.
Select your modem, then select Restart this device (which can take up to seven minutes).
How do I talk to someone at my current
Our team is available 24/7 and you can chat with one of our agents directly in the Current app by heading to the Support section of your account and tapping Contact Us.
We’re also available via email at [email protected], or by filling out the form here.
How do I get Comcast back online
Restart Your Xfinity Gateway Online Log in to your account using your Xfinity ID and password.
Scroll down and select Manage Internet. Select Restart Modem to begin troubleshooting. Select Start Troubleshooting to begin your modem restart.
How do I talk to a live person at AT&T?
- Call AT&T’s service number at 1-800-331-0500
- When the automated system alerts you that your call may be recorded, press zero
- You’ll be asked if you’re calling from the phone number associated with your account
- The automated system will ask what service you’re calling about
Why is there no dial tone on my landline
If you have no dial tone on your corded phone, make sure it is plugged securely into the wall phone jack.
If you have no dial tone on your cordless phone, check the battery and charge it if it’s low.
Make sure your cordless phone’s base unit is plugged into a working electrical outlet.
Does Comcast make cold calls
Even if your telephone number is on the National Do Not Call Registry, Comcast may call you for sales purposes if you’re one of our customers, you’re a recent customer or you recently inquired about one of our products or services.
Why is xfinity phone not working
Check these things first Make sure that your phone is not in airplane mode.
Check the phone’s signal strength. In remote areas, you might not have a strong enough signal to make calls.
Confirm that the SIM card is inserted correctly and connected to the network.
Who is the cell carrier for Xfinity Mobile
More importantly, you’re probably also asking yourself what cell phone network it uses as that’s going to affect your quality of service.
The short answer is that Xfinity uses Verizon’s network.
Can I call Xfinity 24 hours a day
Get 24/7 help with any questions you have.
Who is the head of customer service for Comcast
Hello, I’m Tom Karinshak, Executive Vice President and Chief Customer Experience Officer at Comcast.
How do I change my Comcast Wi Fi password
For Android devices, tap the menu icon in the upper-left corner of the screen, then tap Internet.
You may need your Xfinity username and password to log in. Tap the Wireless Gateway.
Select “Change WiFi Settings.” Page 3 Enter your new network name and password.
Does Xfinity charge for service calls
Comcast does not charge for service appointments to repair Comcast-owned facilities or equipment rented to you by Comcast.
However, charges may apply for service appointments when the source of your service problem is not Comcast-owned facilities or equipment rented to you by Comcast.
How do I reset my Hitron admin password?
- Log in to your Hitron modem with the current credentials
- Navigate to Admin and then Management:
- Re-enter your old password as prompted, then enter and confirm the new password
- Click Save Changes
How do I reactivate my Comcast account
How do I resume service that was suspended due to a billing issue? If your Xfinity Mobile Account was suspended because of an expired payment method or other billing issue, you can resume it now by adding a new card and paying off your outstanding balance.
How does Xfinity identify spam calls
Details. Spam Blocker utilizes third party analytics to apply a spam risk level to all calls you receive.
The risk ranking is determined from the call activity of the originating telephone number and is not controlled by Xfinity.
How do I pay my Comcast bill online
To pay online at My Account, simply sign in at xfinity.com/bill-pay with your Xfinity ID and password and follow the on-screen prompts.
For detailed instructions on making a one-time payment, see our My Account one-time payment overview.
Does Xfinity have a spam blocker
We have many ways to help you control unwanted calls (and they’re available to Xfinity voice customers at no additional charge): Spam Blocker – Identify and stop unwanted calls with our new spam blocker, so you only talk to the people who matter.
Learn more about Spam Blocker.
How can I talk to a supervisor at Xfinity
Call an Xfinity Mobile Specialist at (888) 936-4968.
Who is my network administrator
Your administrator might be: The person who gave you your username, as in [email protected].
Someone in your IT department or Help desk (at a company or school) The person who manages your email service or web site (in a small business or club)
Why does my landline say no line
The idle handset will display NO LINE if it does not detect a live telephone line.
Check the telephone line connection both at the phone jack and the base. You may have a defective telephone cord.
Try replacing cord between the jack and telephone base.
How do you get past an automatic phone system
Luckily, there’s a way to skip those annoying automated menus and dial your contact directly on your smartphone.
The process is pretty similar for both iOS and Android. After you enter the general 10-digit number for the call, hold the “*” button on the onscreen keypad.
A comma will show up after a second or two.
Why is my Xfinity WiFi not working
If you are experiencing home WiFi connectivity issues, you can restart your Gateway from the Overview tab of the Xfinity app, xFi website and Xfinity app on X1.
In the Xfinity app, scroll down to Connection Trouble and select Restart Gateway. On the xFi website, scroll down to Troubleshooting and select Restart.
How do I get a human at Xfinity?
- Call Comcast at (800) 266-2278
- Push “#” when given the choice of automated menu options
- Choose the department in which you want to speak to a live representative
- Wait patiently on hold while the system connects you with a live rep
Can I get Xfinity Mobile without Xfinity Internet
Am I eligible for Xfinity Mobile? Xfinity Mobile is only available to our Xfinity Internet post-pay customers.
If you don’t have Xfinity Internet yet, you can sign up now and be on your way to start using our mobile services.
What happens if I reset my Xfinity router
A factory reset restores your gateway to its original default settings, including your WiFi name and password.
If prompted, you’ll be required to create a custom WiFi name and password and reconnect devices to your home network using this information.
Can I get Comcast business class at home
Comcast Business At Home provides a separate, business-grade Internet connection in the home, along with additional useful services to help your employees and business while working remotely.
Additional services currently eligible include Business Voice Mobility and Comcast Business SecurityEdge.
Does Comcast Business internet have a data cap
Broadband speeds and unlimited data On the other hand, business-class Internet speed is faster than residential and has no data caps.
Comcast Xfinity residential Internet customers have up to a terabyte of data usage each month.
Can I sue Comcast for slow Internet
You can sue Comcast for unreliable service. If you signed up for a particular service but didn’t get what you were promised, you may be able to sue Comcast in small claims court.
Can I get Xfinity Internet if I owe them money
You can even qualify for Xfinity prepaid internet if you owe Xfinity a balance from a prior service contract.
However, the balance must be at least 12 months old. Another benefit of Xfinity prepaid is that there are no credit checks or income requirements to qualify.
References
https://www.xfinity.com/support/articles/wifi-change-admin-tool
https://smallbusiness.chron.com/claim-internet-service-business-expense-477.html
https://www.xfinity.com/support/articles/rejecting-anonymous-calls
https://www.xfinity.com/support/articles/what-is-the-national-do-not-call-registry
