Salesforce offers six major types of clouds: Sales Cloud, Marketing Cloud, Commerce Cloud, Service Cloud, Experience Cloud, and Analytics Cloud.
There are nine other types of clouds in Salesforce for specific applications and industries, including a new Vaccine Cloud for managing COVID tests and vaccines.
What is Salesforce journey builder
Salesforce Journey Builder is a feature of the company’s Marketing Cloud that manages the customer life cycle: the progression of steps a customer goes through when considering, purchasing, using and maintaining loyalty to a brand.
What is Web Studio in Marketing Cloud
Web Studio let you collect customer data and create personalised content for landing pages, microsites and mobile apps.
From here you will be able to create and manage all your web content and publish it across the web or your mobile apps.
Is Einstein free in Salesforce
The AI-powered features available in your Salesforce Edition Here are the Einstein features that are included for free in each of our products.
What is advertising studio Salesforce
Salesforce Advertising Studio is a campaign management and CRM targeting solution for digital marketing campaigns.
It’s a part of the Salesforce Marketing Cloud suite, making it perfect for customer-centric marketing strategies.
It helps you get the most value out of the CRM data you collect.
Is tableau replacing Einstein analytics
Tableau CRM (formerly Einstein Analytics) is a revolutionary customer and business analytics platform that’s optimized for mobile use and brings flexible customer analytics to your CRM.
What are B2b sales
Examples of B2B sales B2B sales is short for business-to-business sales. It refers to companies or salespeople who sell products and services directly to other businesses or B2b customers.
This is parallel to business-to-consumer (B2C) sales, where products and services are sold directly to the consumer.
What is Salesforce chatbot
These chatbots are powered by artificial intelligence (AI) to answer common customer questions. They help customers resolve simple questions and concerns quickly and free up agents for complex, human interactions.
Which module is best in Salesforce
Salesforce Einstein Analytics training is one of the Salesforce modules of best-in-class application tools that place advanced AI technologies at the heart of the Customer Satisfaction Process making Salesforce the smartest CRM in the world.
The Salesforce Einstein CRM is now the cleverest CRM in the world.
What does the navigation bar in Salesforce allow users to do
The Navigation Bar component lets users select different topics to browse and provides navigation back to the site home page.
Why do we need lead scoring
Lead scoring allows you to identify the campaigns and channels that result in high-quality leads.
Then, you can tailor your marketing strategy to generate more qualified leads.
What is B2B and B2C
B2B stands for ‘business to business’ while B2C is ‘business to consumer’. B2B ecommerce utilises online platforms to sell products or services to other businesses.
B2C ecommerce targets personal consumers.
What is a good lead score
The lead scoring threshold can be an arbitrary number, but it may be best to start with an MQL score of 100.
Each activity can be weighted appropriately. After nurturing those leads and when their cumulative score equals 100, an internal workflow triggers to notify sales teams that this lead is a sales-ready MQL.
Citations
https://www.techtarget.com/searchcustomerexperience/definition/Salesforce-Marketing-Cloud
https://www.techtarget.com/searchcustomerexperience/tip/10-lead-scoring-best-practices-to-improve-sales-efficiency
https://resources.docs.salesforce.com/latest/latest/en-us/sfdc/pdf/pardot_sf_connector_setup_implementation_guide.pdf
https://www.salesforce.com/products/sales-cloud/faq/
https://help.salesforce.com/apex/HTViewHelpDoc?id=sf.pardot_segmentation_add_multiple_prospects_to_a_list.htm&language=th
