Is 30 Mbps fast? 30 Mbps covers the essential internet demands of small households supporting between 1-4 devices or users.
Easily browse sites online and download content, post to social media, and stream videos in 720p or 1080p HD quality.
How long does it take for BT to install Fibre
Work to complete the fibre installation in your home This usually happens seven working days after the first stage and you’ll need to be at home to let the engineer in.
The appointment will last up to four hours. Your BT Hub should arrive by post two days before your installation date.
Does BT charge for 0345 numbers
Calls to 0345 numbers can be up to 12p per minute from a landline, and will depend on your allowances and time of day.
What is my BT phone number
If you don’t know your home phone number, simply dial your mobile (or a friend or family member’s) from the landline.
You should also dial 1470 before the mobile number if you have number withhold If you don’t know your home phone number, simply dial your mobile (or a friend or family member’s) from the landline.
Whats the difference between FTTP and SoGEA
What is FTTP? Fibre to the premises (FTTP) provides a pure fibre connection from the exchange, all the way into your premises.
It offers higher download speeds than traditional broadband for areas that have been enabled for FTTP.
As with SOGEA, a traditional phone line is no longer required for installation of FTTP.
What is residential fiber
Fiber broadband is the fastest method of delivering high-speed internet to residences and businesses.
Similar to DSL, cable, and fixed wireless, fiber broadband connections bridge the “last mile” between the mainstream internet backbone and customer residences.
What is the difference between SoGEA and FTTC
The difference between FTTC broadband (fibre-to-the-cabinet) and SoGEA, is that FTTC is capable of providing a data and voice service, whereas SoGEA carries data only.
This difference affects the cost. SoGEA is cheaper because it is only providing one broadband connection whereas FTTC provides two; data and voice.
How do I speak to a human at BT
If you’d rather speak to a human, you can use the live chat feature on the BT website or call 0800 800 150.
Make sure you have your account number to hand when you get in contact (you can find this on your bill).
Can BT tell me who called me
BT 1471 tells you the last number that called – unless the caller withheld their number by dialling ‘141’ before dialling your number, or the call came from a switchboard extension number.
1471 Call Return also lets you return the call straight away, by pressing ‘3’.
How do I get in touch with BT Openreach
Just click on the icon in the bottom right corner of the screen. Alternatively you can call us on 0800 023 2023 (option 1).
What is the difference between BT Halo 2 and Halo 3
BT Halo gives BT home broadband customers the opportunity to access premium features and services for an additional monthly fee.
There are two versions of BT Halo available: BT Halo 3 offers access to extras like tech expert visits while Halo 3+ adds services like wi-fi boosters and a back-up 4G router.
How do I report a problem with BT
Text HELP to 61998 (charges may apply at your standard rate). We’ll run tests on your connection to find out what’s going on.
If you need an engineer, we’ll text you in 15 minutes to book a slot.
What is difference between FTTH and FTTB
FTTH typically focuses on providing accessible internet packages that max out at 50Mbps while FTTB allows for speeds of 200Mbps or more.
What number do you ring to report a fault to BT
To report any of the following, please call us on 0800 023 2023 (option 1): Damaged underground cables (typically caused by mechanical diggers in built-up areas) Loose cables or cables dangling from telephone poles.
Damaged green cabinets or cabinets with open doors.
What FTTH means
FTTH includes fiber-optic access solutions designed for residential deployments. In FTTH networks, fibers are directly connected to individual homes or multitenant buildings.
FTTH includes various flavors of both PONs and PTP Ethernet-based solutions.
Sources
https://www.telecloudvoip.com/types-of-internet-connections-for-business/
https://www.nashua.co.za/blog/the-difference-between-fibre-to-the-business-fttb-and-fibre-to-the-home-ftth/
https://broadband.yourcoop.coop/help-resources/blog/What-is-business-broadband-and-why-is-better-than-home-broadband/
