When you end the Bt broadband service you must return the Bt hub that was loaned to you, within 60 days from the date the service is terminated.
If you fail to do this then you’ll have to pay £43 for a Hub 4, £43 for a Smart Hub or £50 for a Smart Hub 2.
Is 150 the number for BT
Line not connected? Alternatively, you can call us on 0800 800 150.
Is Bt cloud secure
Is BT Cloud secure? Yes, it’s totally private and secure. Your account is accessed with your unique BT ID.
You can share files with friends and family if you want, nobody else will have access.
How do I know what BT Smart Hub I have
The black box in the top left-hand corner of the sticker will reveal which generation of the Home Hub you have.
How do I speak to a human being at BT
If you’d rather speak to a human, you can use the live chat feature on the BT website or call 0800 800 150.
Make sure you have your account number to hand when you get in contact (you can find this on your bill).
What is the difference between BT Cloud phone and BT Cloud voice
What’s the difference between BT Cloud Voice and BT Cloud Phone? BT Cloud Phone is a fully configured, plug and play system for small businesses.
Users all access the same set of features. BT Cloud Voice is designed for the larger business (five users and above).
Are BT putting up their prices
BT’s customer contracts state that it will put up prices every year by inflation plus 3.9pc.
Analysts expect inflation to stand at around 9pc in early 2023, meaning customers face a rise in their bills of 13pc.
Is there a cooling off period for Bt sport
BT Sport is not covered by a 14-day cooling off period as per terms and conditions on BT’s website.
You may cancel your agreement for the service and order for equipment within 14 days from your service start date (or the day you receive your order confirmation or your equipment is delivered, if this is later).
Can I use my old BT Hub as a wifi extender
Like many, I have a few old BT hubs lying around from various recontracts, I also have a Wi-Fi deadspot in the opposite corner to our BT master socket, so it got me thinking can I use and old BT hub as an extender?
Well, the answer is Yes!
What does BT 700 minutes include
In terms of call packages, BT’s Pay As You Go call plan charges 20.90p for calls to Uk landlines and mobiles.
And its 700 minutes plan gives you 700 minutes to UK landlines and mobiles.
You can also opt for unlimited minutes to UK landlines and UK mobiles, any time of day or night with BT’s Unlimited call add-on.
What can I do with my Old router uk
Recycle your old router Electrical waste is one of the fastest growing environmental problems, so if you’re unsure what to do with your old router don’t just throw it away.
You can use a site like Recycle Now to find your nearest electrical recycling centre, who’ll be happy to take any old router off your hands.
Why does MyBT bill keep going up
If your broadband contract started between 1 September 2020 and 1 March 2022, this is how your price will change.
Or if you’re a broadband customer who’s out of contract on 31 March 2022, your terms and conditions will change, meaning your price will increase by 9.3%.
Is BT Sport on Sky a rolling contract
BT Sport is on a 31-day rolling contract. Sky TV is subject to a 18 month contract.
Points to note: You cannot currently watch BT Sport in UHD on Sky and you will need a separate subscription to watch BT Sport via the BT app.
You can however access BT Sport via the Sky Go app.
What is BT mini hub
The Mini Hub is a device that uses a 4G mobile signal to connect you to the internet when you have a problem with your broadband.
In a similar way to how you connect devices to your BT Hub, you can connect up to 20 devices, like your laptop and tablets.
It will keep them connected to the internet at home.
How do I find MyBT contract
Log into the MyBT account portal. Select “My Orders” from the Support menu. Select your current broadband contract and select “Show contract terms”‘.
Your contract details should be listed under Contract Terms.
What extra channels do you get with BT TV?
- 355
- 356
- 357
- 358
- 359
- 360
- 361
- 362
Do I take MyBT Hub when I move
You should take your BT Hub with you, but if you have a white Openreach box (or ONT), please leave this for the people who are moving into your home.
It looks something like this: We’ll make sure you have all the relevant equipment as part of the installation at your new home.
Sources
https://www.comparethemarket.com/broadband/content/broadband-without-paying-line-rental/
https://www.bt.com/help/broadband/bt-cloud/getting-set-up/what-is-bt-cloud-
https://www.bt.com/help/account-and-billing/moving-home/moving-home-with-bt
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/switching/switching-broadband-provider
https://www.broadbandgenie.co.uk/providers/bt/broadband/contract-end
