Offer customer service “surprises” Set customer expectations Build trust through relationships Use automation to re-engage customers Improve KPIs…
Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and…
Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and…
Service Cloud helps companies that sell services and/or products, whereas Sales cloud is more helpful for companies who…
HubSpot announced today that it has renewed its long-standing agreement with Salesforce.com. Formed in 2007 and last renewed…
Step 1: Choose your software Step 2: Gather and input the information you have Step 3: Adjust your…
Select file > Automatic Replies In the Automatic Replies box, select Send automatic replies On the Inside My…
Develop fact-based arguments that explain the value of your product or service Use demonstrations to highlight the value…
LinkedIn is not dying—it’s just changing. In fact, LinkedIn would tell you it’s not. Just looking at it…
A trend can often be found by establishing a line chart. A trendline is the line formed between…