Basic marketing Reactive marketing Accountable marketing Proactive marketing Partnership marketing What are the 5 characteristics of relationship marketing?…
Strategy 1: Train and promote effective sales support Strategy 2: Keep your lines of communication open Strategy 3:…
A retention strategy is a plan that organizations create and use to reduce employee turnover, prevent attrition, increase…
Step 1: Understand Your Users with a User Journey Map Step 2: Determine Current Retention and Churn Step…
The main findings contain that the most common factors that affect customer retention are service quality, satisfaction, trust,…
Loyalty-based segmentation measures the level of loyalty a customer has with your brand, either through a rewards program,…
Transactional Long-term Personal assistance Dedicated personal assistance Self-service Automated services Communities Co-creation What is customer relationship life cycle…
Key Takeaways. Brand awareness refers to the familiarity of consumers with a particular product or service. A brand…
Engage with your customers Understand what makes your customers tick Make sure your brand is consistent Invest in…
A useful definition for a product would be: Anything a business sells that solves a market problem or…