Customer retention is more powerful than customer satisfaction: a. over 60% of an organizations future revenue will come…
To put it simply, Nike doesn’t just sell products. It tells customers what they wantand then makes that…
Start personalizing your emails for better engagement Calling back fast is the best way to close a sale…
🎂 Don’t miss all the free stuff on your birthday available each year! Well, I guess they can’t…
Frequency marketing refers to activities which encourage repeat purchasing through a formal program enrollment process to develop loyalty…
Nike. Owned by: Nike, Inc. Nike remains the biggest sportswear brand in the world. With a revenue nearing…
Customer loyalty describes an ongoing emotional relationship between you and your customer, manifesting itself by how willing a…
The ultimate outcome of relationship marketing is a unique company asset called a marketing network, consisting of the…
Data from regular CRM activity, content management, financial records, responses to marketing campaigns, marketing metrics, sales records and…