What Does A BT Openreach Engineer Do

Creating and maintaining the Openreach network to provide internet connectivity for its customers. This involves installing and jointing fibre optic cable, planning the route of cable, and testing/commissioning the network.

This can involve working underground and overhead.

Is Bt openreach engineer a good job

Overall I feel Openreach is a good employer and treats you fairly, they provide a good and competitive work package and whilst things could be improved in the structure and provision of training the company does provide a good working environment and I enjoy working for them.

What time do BT Openreach engineers work till

Openreach engineer appointments run from either 08:00 – 13:00 or 13:00 – 18:00 Monday – Saturday.

A specific time cannot be given and access must be available for the entire slot.

Is an Openreach engineer a civil engineer

What makes a great civil engineer? Openreach engineers come from diverse backgrounds, with varied experience.

And whether it’s glorious sunshine or bracing British weather, they’re out helping us build our network.

Is BT and Openreach the same company

Openreach Limited is a wholly owned subsidiary of BT Group. We look after the copper wires and fibre cables that connect homes and businesses to phone and broadband.

Our customers are the 690+ communications providers who sell phone and broadband services to these households and businesses.

What does an Openreach engineer do on a daily basis

Everyday I am responsible for checking my van, keeping it clean, planning my day and ordering my tools and equipment.

Literary responsible myself and everything I do.

Is Openreach engineer good job

Pros: Good pay for what you do, Good OT rate, Sick pay, Pension, Van, Uniform, Fuel, Tools supplied by the company, Discount on mobile phone contracts, BT TV, & BT broadband, Choice of roster pattern (5 day a week, 9 day over two weeks or 4 day in the summer and 5 in the winter, Physical work so you keep fit, working

Do BT Openreach call customers

We’ve been made aware that residents in the area are being contacted by scammers alleging to be from Openreach and stating that they’ve had a report that your router is showing some problems.

How many engineers does Openreach have

Around 25,000 engineers pass through these centres every year across the UK, receiving a combined 180,000 days in training.

More than 3,950 Openreach people already live and work in the North West.

What skills and qualities are needed to be an Openreach engineer

Other important skills and qualities needed to be a BT Openreach Engineer include carrying out all tasks safely and reliably in line with company procedures and health and safety regulations; being a strong multi-tasker; being able to organise and manage your work; be a fast-learner, and be prepared to learn new things

Is Openreach engineer hard

The training process can be quite challenging considering a high amount of new joiners have never experienced anything like this before and it seems like you are thrown in the deep end when coming out of training and going live.

Do I have to pay for Openreach engineer

There’s no charge for most engineer visits. So, if an engineer is already visiting your premises to carry out some work, there wouldn’t be a cost.

There may be a charge if an engineer is called out to fix a fault that you could fix yourself, like a fault with your phone equipment.

How many Openreach engineers are there

Openreach already employs more than 34,500 people, including more than 25,000 engineers who build, maintain and connect customers to its nationwide broadband network.

What happens if Openreach engineer didn’t turn up

In the case of missed appointments, a landline or broadband customer would be entitled to compensation if an engineer does not turn up for a scheduled appointment, or it is cancelled with less than 24 hours of notice.

Why am I getting BT Openreach calls

The scam involves an individual claiming to be calling from BT Openreach, who states that there are issues with your internet connection and that they need to gain access to your computer to perform tests and fix it.

What qualifications do Openreach engineers have?

  • Have a full driving licence with no more than 6 points
  • Be able to work at heights and in confined spaces
  • Not be colour blind
  • Have experience, or an aptitude for, telecoms or engineering; particularly electrical

How long do BT engineers take

How long is the appointment? The installation takes around three hours and the Openreach engineer will need access to your property.

If you aren’t available, someone over 18 will need to be around.

How long does it take to train to be an Openreach engineer

After 12 months with us, you could earn over £26,000 a year. You’re a hands-on learner.

Ready to become a trained engineer in seven weeks.

Does TalkTalk use BT Openreach

Both BT and TalkTalk use the Openreach network. This means switching should be pretty easy and you should be set up with your new provider within about two weeks.

If you’re switching to BT, it will give you a switching date once you’ve placed your order.

Do I need an engineer to install BT fibre

Click on the links to find out more. In this case, there’s no need for an engineer to do any work but we may need to send you a new BT Hub.

Your fibre broadband service will be live on the third working day after placing the order.

How much do Openreach civil engineers get paid

Your salary Our civil engineers’ basic pay is £25,646 a year, plus an annual allowance of £1,000 and 10 per cent on-target bonus.

This adds up to annual on-target earnings of £28,211. Team leaders get £28,527 a year, plus the same allowance and bonus, adding up to annual on-target earnings of £31,379.

Do BT engineers work Sundays

Fault engineers do work weekends and visit customer properties on a Saturday however not on a Sunday.

Some engineers may work on the network on a Sunday however we have no way of requesting an appointment for that day of the week.

Do Openreach engineers work bank holidays

Openreach engineers will normally only be available on days that are not bank or public holidays.

Do Openreach engineers work weekends

Openreach engineer appointments run from either 08:00 – 13:00 or 13:00 – 18:00 Monday – Saturday.

What is Openreach like to work for

Working for Openreach Life at Openreach is about a lot of things: connecting people, solving problems, meeting challenges, and pulling together as a team.

We’re always trying to be better in everything we do, and all our teams work together to help us deliver on our ambitions.

Can I cancel BT engineer visit

Re: Cancel engineer visit! Ring 150 on your landline phone, and ask to cancel the visit.

How does Openreach make money

Openreach lays down and maintains the fibre-optic cables involved as well as operating the associated telephone exchanges, and then sells use of these services to individual internet service providers.

They in turn sell access to the public.

Is Openreach good to work for

Is Openreach a good company to work for? Openreach has an overall rating of 3.7 out of 5, based on over 801 reviews left anonymously by employees.

70% of employees would recommend working at Openreach to a friend and 56% have a positive outlook for the business.

This rating has decreased by -6% over the last 12 months.

What happens at BT assessment Centre

You’ll receive a virtual invite in advance, alongside some preparational materials. On the day, along with a group of other candidates, you’ll complete a number of tasks designed to assess specific strengths, such as how you work and solve problems.

What benefits do BT employees get?

  • Pension: Closed defined benefit scheme, which has 75,000 members
  • Healthcare: Private medical insurance offered as a core benefit to 17,000 management employees
  • Work-life balance policies: A wide variety of flexible working arrangements, including job share and part-time roles

Do talktalk have their own engineers

Our engineers can help you with anything from installing your services to fixing a fault.

Appointments are available between 7am-6pm on weekdays and 7am-4pm on Saturdays. We’ll give you a 2-3 hour timeslot for your appointment; your engineer can arrive at any time within this timeslot.

Sources

https://community.plus.net/t5/Fibre-Broadband/quot-BT-engineers-only-work-Mon-Fri-quot-True/td-p/1167725
https://community.bt.com/t5/BT-Fibre-broadband/Openreach-missed-appointments-and-lying-about-it/td-p/1896539
https://occaminvesting.co.uk/average-uk-salary-by-age/